Jacob Greco
577 Bolivar Street
Peterborough, Ontario K9J4R9
Phone 1-(705)-745-9064
February 8th, 2008
Jakks Pacific
New York Sales Office
11 East 26th St, New York, NY 10010
To Whom It May Concern,
I recently purchased the Jakks Diamond & Pearl Pokedex at my local Wal-Mart.
After reading the description on the back of the product I immediately purchased it. I returned to my estate and began to unwrap the product from its hard plastic wrapping. This is where my troubles with the product began.
The plastic wrapping that the product is encased in cut my index finger while I attempted to fold it back. Once I managed to remove the product from its external casing I turned on the product. Immediately after turning the product on, the 3 AA batteries began to spark and excrete the acidic battery acid inside them. I replaced the batteries and turned the product back on. The product was working smoothly, but left something to be desired.
As you know, the product is supposed to give a detailed description of the chosen Pokemon. This description is in audio, and I may not be deaf but I do have many acquaintances that are. If they had purchased this product, they would never be able to hear about their favorite Pokemon. I believe your product should have the option to use the audio feature, or to just read text about the chosen subject. Other then what was stated above, I had no other problems with the product, so I do not wish to be reimbursed for my troubles.
Thank you for considering these suggestions.
Sincerely,
Jacob S. Greco
577 Bolivar Street
Peterborough, Ontario K9J4R9
Phone 1-(705)-745-9064
February 8th, 2008
Jakks Pacific
New York Sales Office
11 East 26th St, New York, NY 10010
To Whom It May Concern,
I recently purchased the Jakks Diamond & Pearl Pokedex at my local Wal-Mart.
After reading the description on the back of the product I immediately purchased it. I returned to my estate and began to unwrap the product from its hard plastic wrapping. This is where my troubles with the product began.
The plastic wrapping that the product is encased in cut my index finger while I attempted to fold it back. Once I managed to remove the product from its external casing I turned on the product. Immediately after turning the product on, the 3 AA batteries began to spark and excrete the acidic battery acid inside them. I replaced the batteries and turned the product back on. The product was working smoothly, but left something to be desired.
As you know, the product is supposed to give a detailed description of the chosen Pokemon. This description is in audio, and I may not be deaf but I do have many acquaintances that are. If they had purchased this product, they would never be able to hear about their favorite Pokemon. I believe your product should have the option to use the audio feature, or to just read text about the chosen subject. Other then what was stated above, I had no other problems with the product, so I do not wish to be reimbursed for my troubles.
Thank you for considering these suggestions.
Sincerely,
Jacob S. Greco
The REAL Master Chief
